UX Case Studies
Research + Ideation
Chatbot vs Virtual Assistant Research and Ideation
Research and exploration of UI for an on-page chatbot and virtual assistant implementation for search results followup.
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Visual Design
StepUp Login Process Landing Page for HealthSafe ID
HealthSafe ID step-up login landing page to improve online engagement and reduce customer service calls. Design-to-ship.
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System + Components
Mobile Design System for Patient Portal Rebranding Efficiency
Mobile design system production and governance of components used to rebrand the Optum Patient Portal app produced to speed up design work. Component production-to-ship.
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Visual Design
Corporate Gifting Platform MVP Product for Blue Sky Marketing
White-label corporate gifting platform with storefront and admin flows, designed as an MVP for Blue Sky Marketing. End-to-end design-to-ship.
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